Privacy Policy

What we collect. Your email address, your self-attested year of birth (for age gating), the name you choose for the persona, your sessions and message transcripts, and a structured user-context document that Snapout maintains to feel continuous across sessions.

LLM provider. Snapout uses Anthropic Claude models for conversation, classification, and note-taking. Our workspace is configured with Anthropic Zero Data Retention (ZDR), which means message content is not retained by Anthropic and is not used to train any AI model.

Encryption at rest. Session transcripts and your user-context document are stored encrypted at rest by our database provider (Supabase / Postgres).

No third-party sharing. We do not sell your data, share it with advertisers, or hand it to third parties beyond the infrastructure providers strictly required to run the service (Supabase and Anthropic, both under data-processing agreements).

The user-context document. Between sessions, a structured note-taking job summarizes what mattered into a private JSON document associated with your account. This document is the only memory Snapout has of prior sessions; raw transcripts are never re-fed to the conversational LLM. You can request deletion of any content via the account-deletion flow.

Account deletion. When you delete your account, all sessions, messages, and your user-context document are permanently removed within 24 hours.

Analytics. We record event metadata (pages viewed, session lengths, etc.) but never log message content in analytics events.

Contact. Privacy questions: hello@snapout.app [placeholder].